Certified Quality

The daily claim of the Niedax Group is to guarantee the best possible product and service quality and to constantly improve ourselves. Our goal is to provide tangible and intangible products that best meet or even exceed customer needs and requirements. The basis for this is a functioning, comprehensive organization with stable processes and knowledge of the requirements of our customers and all other interested parties.
 

In order to achieve our demanding goals, we rely on a quality management system that follows the principles of the international standard ISO 9001:
 

• Our thoughts and actions are characterized by a high degree of customer orientation. In all areas of the company, the fulfillment of customer requirements and the applicable legal and official requirements has the highest priority for us. This is complemented by the desire to exceed customer expectations.
   
• Our managers are aware of their responsibility for quality and create an environment in their areas of responsibility in which our employees are committed to achieving quality goals and find the best conditions for this.
   
• Committed and competent employees are essential to achieve quality goals. Direct involvement in quality management takes place, for example, as part of worker self-monitoring. Through regular and situation-related training and further education measures, we always further qualify our employees to the required extent.
   
• A large number of interrelated processes and procedures must be carefully planned, coordinated, executed and monitored in order to achieve the best possible result. Particular attention should be paid to the coordination of the interfaces. In addition, it is our goal to recognize and avoid waste in all processes in order to use resources effectively and conserve them as best as possible.
   
• To ensure long-term success, we continuously focus on improvement. In doing so, we keep a close eye on adapting to changed framework conditions as well as striving for optimisation.
   
• It is important to make the right decisions in order to be successful. In a complex environment, however, there are many uncertainties. That is why we at the Niedax Group always base our decisions on facts. Data and information are evaluated with great care. Causes and effects, risks and opportunities are analyzed and weighed against each other.
   
• As part of relationship management: The participation of all relevant interested parties (customers, suppliers, employees, neighbors, the public, etc.) and taking their requirements into account is a matter of course at the Niedax Group. We maintain a partnership relationship at all levels.
   

Quality also means sustainability: With high-quality and durable products, we make an effective contribution to resource conservation.